Issues connecting across channels and handing over mid-flow. Not with App36. We have done all the hard work, so you never have to worry about connecting channels. Successful applications are those which let the users/customers choose how to communicate. Create once and use on any channel including voice.
Connected apps make happy users!
AI supported connections to external data, systems and applications to ensure maximum capability within your apps. Address data silos in your business and become truly connected and hyper efficient. Connect once with our cool bots and re-use as much and as often as required.
The integration issue solved - and usually within minutes!
Welcome to Jeva the App36 AI that supports you every step of the way; writing code, creating and searching for knowledge content, communicating across channels with your customers, passing tasks to and from your team, providing interactive help and even monitoring your business and data to prompt escalation and to grab opportunities.
AI transforming your business and working seamlessly with your team and your customers!!
Streamline and accelerate your business with visual tools designed for rapid execution, optimisation and which even self-document. Features to help you achieve faster outcomes, reduce bottlenecks and improve operational efficiency, and shaping to changing demands.
Be your most efficient - across your organisations
Streamline and accelerate your business with visual tools designed for rapid execution, optimisation and which even self-document. Features to help you achieve faster outcomes, reduce bottlenecks and improve operational efficiency, and shaping to changing demands.
Life's so much easier when you know what people think
A swift upgrade adds the dimension of real-time sentiment analysis to your software. Gauge what users think from their actions, comments and conversations. And do these across both message and voice communications. And be super smart by combining this with your Jeva AI bots to create empathy in your digital assistants.
Bots and humans are their combined best!
Create software visually - if you can map the process then App36 and Jeva can create the software. Features that empower business people to match your unique requirements to your software outcomes.
It's never been so easy to create great outcomes with software!!
And did we mention Jeva can even write code. You make the suggestions and see what Jeva can do for you. Take 90% + out of the hassle and time to write code (not that you need much of it with all the crazy visualisation tools in App36).
But good to know!
App36 captures every step of every action within your applications and enriches this with external data to provide next level insights to the effectiveness of your business. Use bots to apply logic and calculations as simple or as complex as your business requires and reach out via AI to add smart actions.
Knowledge is power!
Its so much more effective if you allow your users to communicate within your software. In App36 this is a simple switch. If you want it flick the switch and its enabled. And it doesn't stop there why not add in our smart features for Discussion Forums, Communities and Memberships.
Be connected!
Thanks to our nice friends at Google (and others.) you can use App36 in up to as many as 140 different languages. With some help from Jeva, you can even translate on the fly mid-conversation.
Even those language barriers that hold your business back are wiped away with App36
Enjoy the security, reliability and scalability of a cloud environment that is continuously monitored to enterprise standards. This ensures your data and applications are protected, compliant and available.
So, you can get on with the things that make your business special.
Optimise and enrich experiences with smart voice and message based conversational bot automation with JEVA. Reduce costs to serve significantly whilst improving customer experience. A truly modern digital experience with intelligent escalation to and from human colleagues with deep access to real time relevant information to shape the correct outcomes.
A differentiated combination of humans and robots connected as one!
An awesome capability within App36 that provides the perfect hand-over, prioritisation and guided management of tasks be they in delighting customers across omni-channel and multiple languages or escalating key back-office tasks. A unique focal point for contact centre agents, administrative resources, escalations to experts and so much more. Guide and monitor every action with automated tasks connected throughout for the most efficient and quality inspired organisations.
Task management for the digital world.